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Omnera for software vendors

See which growing clinics run a competitor’s booking system, and which cancellations were closures rather than switches.

Clinic software vendors: booking, practice-management and patient-record platforms.

The problem

Why a directory is not enough

When a customer cancels, you cannot tell closed from switched. One is gone; the other is saveable. And a field team selling off a directory cannot see which growing clinics run a competitor. Omnera detects the booking platform on each clinic’s own pages, records when it changes, and matches your customer and cancellation lists to it.

What Omnera shows you

The same verified clinics and the same history behind every Omnera page, arranged around this decision.

Booking platform, dated

The booking system each clinic runs, first seen and last seen, read from its own booking pages across more than thirty platforms.

Switch and greenfield lists

Growing clinics on a competitor’s platform, and clinics with no booking system detected, ranked by review velocity.

Churn attribution

Upload your cancellations. See which were closures, which were switches and to whom, and which are still trading with no booking system at all.

Signals: Booking platform detected · Listing status and review velocity · Website status on every crawl. Each names its source and the month its record starts on the methodology page.

What you receive

  • A switch list and a greenfield list, ranked by review velocity
  • Churn attribution on your cancellation list
  • An alert file of customers that switched or closed

Each deliverable is dated and traceable to the clinics behind it, and your own list is matched with a confidence per row.

Straight answer

Detection reads what a clinic exposes publicly. A platform embedded with no public trace is not detected, and the match confidence on each row says how sure Omnera is.

Data protection

A data processing agreement is signed before the first upload of your customer or cancellation list. The list is used only to match and attribute, and is deleted 30 days after the licence ends.

How we handle data →

Run it on your list

Send us the list you already work from. We match it, show you what changed in it, and scope a pilot from there.

Both open an email. A data processing agreement is signed before any list is uploaded.